Q2. How long is the warranty period for the machinery and equipment?
A6.The warranty period for general machinery and equipment is one year. For the specific warranty policy, please refer to our after - sales service terms.
Q3. Do you provide after - sales service?
A7. Yes, we provide comprehensive after - sales service, including on -site installation, maintenance, and upkeep.
Q4.What payment methods do you accept?
A8. We accept telegraphic transfer and Alipay.
Q5.How to purchase machinery and equipment?
A9.Machinery products are relatively special. Please contact our customer service before purchasing.
Q6.How long is the delivery period?
A10. The delivery period depends on the complexity and quantity of the machinery products. Generally, delivery will be made within 1-45 days after the order is confirmed. We have spot goods for some regular machines.
Q7. Can you provide samples?
A11. Depending on the product, we may be able to provide samples for machine testing. For details, please consult our sales representative.
Q8.Do you have a minimum order quantity (MOQ) requirement?
A12. Yes, each product has a minimum order quantity requirement. The MOQ for a complete machine is 1 unit. For the MOQ of accessories, please consult our customer service.
Q9. How do you arrange for logistics and transportation?
A13. We cooperate with multiple international logistics companies, and we can also choose the freight forwarder you specify according to your requirements.